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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike R

Mike R

September 2, 2026

5  out of  5
rating by Mike R
"Any questions or concerns are immediately addressed."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Valle Rill

September 1, 2026

5  out of  5
rating by Valle Rill
"As always I receive great service!"
We responded:
"Thank you so much for the 5 stars, Valle! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Liz Rock

August 31, 2026

5  out of  5
rating by Liz Rock
"We switched over to Susan about 6 or so years ago. She has been wonderful to work with. Her agency always takes the time to answer our questions and they take great care of us."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Wayne Grizzle

August 29, 2026

5  out of  5
rating by Wayne Grizzle
"Jeff H expedited my new insurance cards so I could complete the transaction for my new purchase. His rates were very reasonable and payment terms were very workable."
We responded:
"Thank you for the 5-star review of Susan Daigle’s team - we really appreciate your kind words! "
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tim Glover

August 28, 2026

5  out of  5
rating by tim Glover
"The entire office is amazing. I really love Mary, the care that she provides when you call is truly amazing!"
We responded:
"Thank you for the 5-star review, tim! We’re proud to serve the Ballwin community and truly appreciate your support. "
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Judith Mcnamara

August 27, 2026

5  out of  5
rating by Judith Mcnamara
"Great service and quick response from my rep."
We responded:
"Judith, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Ballwin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Susan Daigle and Team "
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Stephen Schultz

August 25, 2026

5  out of  5
rating by Stephen Schultz
"Great experience with Amar at Susan Daigle's office. I obtained my auto insurance quote promptly and was able to speak several times to a live agent at her office to discuss coverage questions. Thank you guys!"
We responded:
"Thank you so much for the 5 stars, Stephen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Venkat C

August 21, 2026

5  out of  5
rating by Venkat C
"Great service focusing on each and every issue resolved and giving an utmost importance to a customer and his needs with regards to the Auto Insurance."
We responded:
"Hi Venkat, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Susan Daigle, Your State Farm Agent "
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Christine West

August 13, 2026

5  out of  5
rating by Christine West
"My husband and I have had wonderful service with this State Farm office and staff. Recently, Mary has been wonderful answering our questions and helping us with a new policy."
We responded:
"Thank you so much for the 5 stars, Christine! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Mike Williams

August 11, 2026

5  out of  5
rating by Mike Williams
"Susan's office is great to work with. Trish provided us a quote for new car insurance right away and took out all the guesswork. Highly recommended insurance company."
We responded:
"Thank you so much for the 5 stars, Mike! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Will Rosa

August 6, 2026

5  out of  5
rating by Will Rosa
"Amar specifically is responsive , thorough & efficient clearly he places a high value on delivering excellence -it shows . & as a bonus , when you call , no endless AI question loops - you talk to a human -sad, i even have to note that , but true nonetheless ."
We responded:
"Hi William! Thank you for the very kind review. We endeavor to go above and beyond to ensure our clients have a great experience and are always taken care of promptly and thoroughly. We want to thank you for your business and continued loyalty to state farm and our office. Have a great day!"
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Connor Eskridge

July 21, 2026

5  out of  5
rating by Connor Eskridge
"I worked with Maryssa regarding a client of mine that needed full roof replacement due to a storm claim. They were very responsive and definitely have their clients best interest in mind."
We responded:
"Hi Connor, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Ballwin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Susan Daigle "
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Julie Horvath

July 21, 2026

5  out of  5
rating by Julie Horvath
"Easy to get ahold of. Took care of my concerns."
We responded:
"Wow, thank you for the 5-star review, Julie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Angela Beermann

July 16, 2026

5  out of  5
rating by Angela Beermann
"I LOVE Susan Daigle and team!!!! They have always gone above and beyond for me and my family. I have been with them for almost 40 years got married, had a child bought a house for the first time and yes had to file several claims over the years. They have always held my hand. When I was young and refinanced my house the mortgage company dropped my homeowner's insurance from the escrow and Susan called me to make sure I knew this before I could sign the new loan agreement!!! As any homeowner knows this could have been a nightmare as that also meant my taxes were not in escrow. I love this team and no matter how much another company claims they can save me!!! You can't put a price on a team that makes you feel and treats you like Family every time, all the time!!!"
We responded:
"Thank you so much for your kind review, Angela!  If you need insurance assistance, we are just an email or call away! - Susan Daigle, your State Farm Agent   "
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Paul Klaus

July 15, 2026

5  out of  5
rating by Paul Klaus
"Shout out to Amar Lall!! Consistently responsive, thorough, and friendly."
We responded:
"Thank you so much for your wonderful feedback of us here at Susan Daigle’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Susan Daigle’s Insurance Team "
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Robert Carlton

July 14, 2026

5  out of  5
rating by Robert Carlton
"Susan and her team are the main reason I chose State Farm. Great office, great company"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mary Safron

July 10, 2026

5  out of  5
rating by Mary Safron
"Wonderful and friendly service. I am a 46 year policy holder with State Farm, that says it all. :-)"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Susan Daigle’s Team here in Ballwin . "
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Michele Javaux

July 10, 2026

5  out of  5
rating by Michele Javaux
"I've been with this agency for years. Great customer service! Mary is a true gem!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Susan Daigle’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Ballwin ."
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john candy

June 29, 2026

5  out of  5
rating by john candy
"called State Farm/mike Daigle and talked to Tina Mcpherson
she was very informative and very helpful
The best"
We responded:
"Thank you so much for the 5-star rating, john! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Glenn Jansen

June 12, 2026

5  out of  5
rating by Glenn Jansen
"Great experiences nothing negative at all. Staff is fantastic!!"
We responded:
"Glenn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Susan Daigle’s Team—we are always here to help!"
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sunny cheng

June 11, 2026

5  out of  5
rating by sunny cheng
"Best service from the agent. Trish had been very helpful with my policy. Will continue to use them and highly recommended."
We responded:
"Thank you for taking the time to leave such a great review, sunny. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Anne Duncan

June 10, 2026

5  out of  5
rating by Anne Duncan
"I love working with Trish at Daigle State Farm Insurance Company. She is so helpful, proactive, friendly and efficient. She is a terrific asset to the Daigle Agency."
We responded:
"Thank you for taking the time to leave such a great review, Anne. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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James Beeman

June 1, 2026

5  out of  5
rating by James Beeman
"Susan and her staff have always been extremely knowledgeable and helpful. State Farm is a highly rated insurance company.
James Beeman"
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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felix vincenz

May 21, 2026

5  out of  5
rating by felix vincenz
"Extremely helpful and responsive!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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golferken55

May 21, 2026

5  out of  5
rating by golferken55
"Great experiences nothing negative at all. Staff is fantastic at Susan Daigles
Office. . Have had State Farm for now going on 30
Years? Or close to it. Very professional
And quick responses."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Susan Daigle’s Team. "