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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel Fann

March 26, 2026

5  out of  5
rating by Joel Fann
"Excellent"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Susan Daigle’s Team. "
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PenGal

March 23, 2026

5  out of  5
rating by PenGal
"Maryssa in particular has been a gem...extremely responsive and helpful. She's been a pleasure to work with."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. "
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ROB RUCKMAN

March 23, 2026

5  out of  5
rating by ROB RUCKMAN
"Always quick to reply and answer questions fully."
We responded:
"Thanks so much for the fantastic rating, ROB! We are so glad you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. If there is anything we can do for you in the future, just give us a shout! "
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dennis davis

March 20, 2026

5  out of  5
rating by dennis davis
"Very easy to talk to and had all my questions answered."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Seth H

March 16, 2026

5  out of  5
rating by Seth H
"The team is always so helpful. Today, it was roadside assistance. We were stranded in Indiana, and they held on with us until everything was sorted out. It's been a great experience. (Thanks to Trish today!)"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Ballwin to know that you had such a wonderful experience with us here on State Farm Agent Susan Daigle’s Team."
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Kathy Gausepohl

March 16, 2026

5  out of  5
rating by Kathy Gausepohl
"Marissa was such a great help setting up all of our policies! We have been with this agency for years and would highly recommend them."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. "
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Larry Finley

March 12, 2026

5  out of  5
rating by Larry Finley
"I have been a State Farm customer for several years, the Susan Daigle Team is the best. Jeff Harris who recently assisted with several policy requests/changes I made was truly helpful and quick to respond to all my questions."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Susan Daigle’s Team. "
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Ellis Bishop

February 27, 2026

5  out of  5
rating by Ellis Bishop
"You guys have great services and your prices are wonderful. I had Vehicle and homeowners insurance."
We responded:
"We are grateful for your 5-star review, Ellis! Thanks for taking a moment to share your positive rating of State Farm Agent Susan Daigle’s Team here in Ballwin . "
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Chad Schulte

February 26, 2026

5  out of  5
rating by Chad Schulte
"Trish is great! Got me started on two claims and I could always fall back on her if I had any questions!"
We responded:
"Chad, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Laura Kruse

February 25, 2026

5  out of  5
rating by Laura Kruse
"We’ve been with State Farm for many years and have been happy with them. They’re always very pleasant to talk to."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Susan Daigle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Yang Lyu

February 25, 2026

5  out of  5
rating by Yang Lyu
""I cannot recommend Susan Daigle and her team enough! They truly take the time to explain the fine print so you actually understand your coverage. Their responsiveness is top-notch—they are always available to help right in the moment when you need them most."
We responded:
"Thank you for your kind review of State Farm Agent Susan Daigle’s Team. We appreciate it!"
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Rich Waller

February 24, 2026

5  out of  5
rating by Rich Waller
"I needed some very quick customer service with a proof of insurance card and Maryssa came through with flying colors. She emailed it to me within a minute and stayed on the line to be sure it was received. Outstanding service!"
We responded:
"Thank you for the amazing review, Rich! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mike G

February 17, 2026

5  out of  5
rating by Mike G
"I've been with State Farm for eons and with Susan Daigle for 30+ years. The May 16, 2025 storm hit us hard with 2" hail. This was a major claim, of which we've never had before. Susan and her Team were there to help and smooth out the process with the claim adjuster. We've been extremely happy with the State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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chastad

February 16, 2026

5  out of  5
rating by chastad
"My family has been with Susan and her team for 31 years...home, many cars, personal property, and umbrella policies. Wonderful people and excellent, excellent, excellent service. Talk with the office before you make purchases that will need to be insured. Talk to the team before you loan your car to a friend, before you use your car for Uber or Turo, before you you place your home on VRBO, before you rent a car or make an addition to your home. Susan has very sage and practical insights."
We responded:
"Thank you for the 5-star review, chastad! Here on State Farm Agent Susan Daigle’s Team, we are proud to serve our community and appreciate your recognition. "
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Casey A

February 11, 2026

5  out of  5
rating by Casey A
"Always quick, courteous and on top of our claims!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Mule

February 6, 2026

5  out of  5
rating by Steve Mule
"5 out of 5 As usual The Susan Daigle Insurance company was there to help me out. Very friendly and courteous service every time I’ve called in with a question. I needed some temporary insurance cards and Jeff was able to send them over to me electronically. The whole process took less than 5 minutes."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Susan Daigle’s Team. "
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Andrea Durbin

January 23, 2026

5  out of  5
rating by Andrea Durbin
"I have worked with State Farm for a long time, and it has always been a great experience. Trish especially is great to work with, and I appreciate her time explaining all the details."
We responded:
"Thanks so much for the fantastic rating, Andrea! We are so glad you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Balbir Singh

January 21, 2026

5  out of  5
rating by Balbir Singh
"Great to work with! Very responsive to any query. Overall, Great experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christine Fleer

January 16, 2026

5  out of  5
rating by Christine Fleer
"We have been clients of Susan and her team for over 5 years and there is always a quick answer or solution! They check to review things whenever we call and make sure we are happy and are never rushed."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. "
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Norman Ramsey

January 13, 2026

5  out of  5
rating by Norman Ramsey
"quick to address any isue. Customer friendly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Susan Daigle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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sandra sandra

January 12, 2026

5  out of  5
rating by sandra sandra
"Susan was very helpful, honest and knowledgeable!"
We responded:
"Thank you for the kind review and thrilled to know you had a positive experience with my State Farm office. Look forward to continuing to support your insurance needs. "
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Jacob

January 9, 2026

5  out of  5
rating by Jacob
"great to work with!"
We responded:
"Thank you for reviewing out State Farm office! We look forward continuing to support your insurance needs and appreciate the positive review. "
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Kim Schwinn

January 2, 2026

5  out of  5
rating by Kim Schwinn
"Always responsive and informative. True professionals at what they do."
We responded:
"Thank you for reviewing our State Farm office. We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aj Allan

December 22, 2025

5  out of  5
rating by Aj Allan
"Trish is amazing. She really cares about the customer."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lois Kessler

December 22, 2025

5  out of  5
rating by Lois Kessler
"I appreciate all your help and taking the time to inform me about my insurance choices ‼️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."