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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Durbin

January 23, 2026

5  out of  5
rating by Andrea Durbin
"I have worked with State Farm for a long time, and it has always been a great experience. Trish especially is great to work with, and I appreciate her time explaining all the details."
We responded:
"Thanks so much for the fantastic rating, Andrea! We are so glad you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Balbir Singh

January 21, 2026

5  out of  5
rating by Balbir Singh
"Great to work with! Very responsive to any query. Overall, Great experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christine Fleer

January 16, 2026

5  out of  5
rating by Christine Fleer
"We have been clients of Susan and her team for over 5 years and there is always a quick answer or solution! They check to review things whenever we call and make sure we are happy and are never rushed."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Susan Daigle’s Team. "
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Norman Ramsey

January 13, 2026

5  out of  5
rating by Norman Ramsey
"quick to address any isue. Customer friendly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Susan Daigle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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sandra sandra

January 12, 2026

5  out of  5
rating by sandra sandra
"Susan was very helpful, honest and knowledgeable!"
We responded:
"Thank you for the kind review and thrilled to know you had a positive experience with my State Farm office. Look forward to continuing to support your insurance needs. "
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Jacob

January 9, 2026

5  out of  5
rating by Jacob
"great to work with!"
We responded:
"Thank you for reviewing out State Farm office! We look forward continuing to support your insurance needs and appreciate the positive review. "
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Kim Schwinn

January 2, 2026

5  out of  5
rating by Kim Schwinn
"Always responsive and informative. True professionals at what they do."
We responded:
"Thank you for reviewing our State Farm office. We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aj Allan

December 22, 2025

5  out of  5
rating by Aj Allan
"Trish is amazing. She really cares about the customer."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lois Kessler

December 22, 2025

5  out of  5
rating by Lois Kessler
"I appreciate all your help and taking the time to inform me about my insurance choices ‼️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steven Bryzeal

December 16, 2025

5  out of  5
rating by Steven Bryzeal
"Love working with Susan and her staff. Over the years as my needs have changed the State Farm team has been there to support"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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BEICHUAN QI

December 11, 2025

5  out of  5
rating by BEICHUAN QI
"Quick response and detail explaination was made by Trish. I was helped by Trish after a roof replacement."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Russell

December 5, 2025

5  out of  5
rating by John Russell
"Susan and her team are great especially Trish and Ben they really help you understand what going on with insurance policies and help you make the best decision on insurance policies,they very friendly take there time to figure out your needs , Thanks Susan and Trish"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elaine Martin

November 21, 2025

5  out of  5
rating by Elaine Martin
"It's been a pleasure working with Jeff Harris to set up Insurance for our Home and Vehicles."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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judy mcnamara

November 21, 2025

5  out of  5
rating by judy mcnamara
"Very prompt and professional service from Trish. Thanks for yur help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Wulf

November 19, 2025

5  out of  5
rating by Amy Wulf
"If the star rating could go higher I woud for sure go higher than 5. Susan has been my go to agent both personally and professionally for YEARS. I have no worries at all refering my own personal clients to her. She is super honest and will let you know one way or another if it is a better deal or even if she cant get a better deal with bettoer coverage (rare) she will go over the reasons why with the client and tell them what they can do to help. Even if they dont come to Statefarm right away, I know they do once they better their situations. Not to mention...... I think I have my whole family working thru her now as well. If you are looking for honesty, loyalty, education and trust. You will go to Susan Daigle!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cheryl Bossomo

November 11, 2025

5  out of  5
rating by Cheryl Bossomo
"Jeff Harris is always helpful and informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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C Brown

November 10, 2025

5  out of  5
rating by C Brown
"Susan Daigle Far exceeded my expectation. She got me a cheaper rate than my previous provider and I was able to bundling home and auto at a reasonable price. Susan took care of everything making the process smooth and easy. Happy with the services that were provided."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SLS RT

October 28, 2025

5  out of  5
rating by SLS RT
"Great timely service with a smile"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nina Pelikan

October 21, 2025

5  out of  5
rating by Nina Pelikan
"Great office! Super helpful, especially Trish! :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Rehmer

October 6, 2025

5  out of  5
rating by John Rehmer
"Susan and the State Farm team are outstanding! Would recommend anyone in the St. Louis area to give them a try"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Antoinette Rueschhoff

September 30, 2025

5  out of  5
rating by Antoinette Rueschhoff
"I love dealing with Susan Daigle office. Trish S. Whitenburg helped me today. It was easy to conduct my business. I was done in less than five minutes. I would recommend this office to anyone looking for insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joe Cole

September 26, 2025

5  out of  5
rating by Joe Cole
"Very attentive, will try their hardest to make sure your insurance needs are met."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brad Phillips

September 26, 2025

5  out of  5
rating by Brad Phillips
"This office has been in the business for many years. They are seasoned insurance professionals who have worked hard to meet the needs of our family. They provide us auto, home, and general liability insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bright M

August 19, 2025

1  out of  5
rating by Bright M
"I reached out to this office to acquire insurance for a property. Spoke with Jeff who I worked with for about a week leading to closing on the property. Jeff had mentioned everything was going well and I thought I was going to get insurance coverage when I purchased the property. To my surprise, Jeff called me the afternoon before closing day telling me that state-farm wouldn’t be able to cover my property. This almost cost me the purchase of my property as I had to scramble to find insurance coverage on that same day. Luckily I managed to secure insurance coverage elsewhere. To make matters worse, Jeff still got me billed for the last few months for a policy that I was denied. Not sure in what world this is acceptable. This will have to be resolved ASAP as I wouldn’t want to pay for coverage that I was denied. But just wanted to help out other shoppers. I regret working with this agent because now I have to clean all of this mess up."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution"
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Pat Holden

April 2, 2025

5  out of  5
rating by Pat Holden
"Susan Daigle and her team continue to impress! Knowledgeable and friendly, the whole team is super helpful. My recent experience with Trish (a Specialist in the Billing/Account department) certainly proved once again I am with the right agent and the right team. Trish listened to my concerns and personally changed my accounts to align with my desires. She then provided a clear, concise, and crisp explanation right in line with what I like to view and how I prefer to make the payments. Great team, great support, awesome experience. I highly recommend Susan Daigle and her team for your State Farm Insurance needs."
We responded:
"Thank you Pat! We appreciate your business and positive remarks!"